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Because your experience matters as much as your purchase.
Explore our seamless shipping, returns, and support options designed with the same attention to detail as our silk pieces.
We want you to love your ANNA HORA piece. If it isn't perfect, returns are simple.
Initiate your return through your account or email customerservice@annahora.com
Carefully pack your item (preferably in the original packaging)
Ship according to instructions provided by customer service
If something isn't as expected, we want to hear from you. Our customer care team will work with you to resolve any issue promptly.
Email us directly
Call us
Customer Care Hours
Monday – Friday: 9:00 AM – 6:00 PM CET
Saturday: Closed
Sunday: Closed